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Unfortunately, the player said he had none of those documents and explained this to the casino but they never replied to their email or complaint. The player failed the document verification and his account was closed. Terrikon2248 tried to get his documents verified but according to the casino, he had failed. There is actually no further information about this case and it remained closed.
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Sometimes, it is possible to solve a problem in the most efficient way only if the reaction follows immediately. In such cases, a live chat cannot be replaced by any other option. For now, the casino doesn’t offer any bonus code of voucher code. It might be possible that in the nearest future there will be something interesting in this field.
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It’s good to know before you start playing how exactly you are able to deal with your finances at any given casino. You might even have a preferred type of payment method and are looking for a casino where this is possible. For example, some people feel more comfortable using PayPal, as this well-known company doesn’t require you to enter your details into every site. If you are hoping for this, take a look at our list of the best PayPal casino sites. Get Lucky casino is also supported by GamStop and GamCare, which are both dedicated to looking out for you as the customer.